Your business is important to us and the security of your online banking is our top priority. In order to maintain a high level of security, we require our online banking customers to change their passwords every sixty (60) days. The password must be at least 6 characters long, one of which has to be a number and one has to be a special character (i.e., #, @, !).
We strongly encourage our customers to never give out any of their personal banking information such as account numbers, online banking username, and passwords to anyone. There are a great number of fraudulent scams that occur over e-mail, web pages, phone calls, and text messages. Please be very cautious when it comes to your personal information. As a reminder, if we at FNB DeRidder contact a customer, or they contact us, we already have the customer information and will only require customers to verify their customer identification number (CIN). FNB DeRidder will never send you emails, phone calls, or text messages asking you for your personal information. If you receive any communication from FNB DeRidder that you suspect to be fraudulent or suspicious, please contact the bank immediately.